Privacy Policy

Privacy Statement Relating to the Use of Personal Data

1. Definitions
The following words and expressions shall have the following meanings unless the context otherwise requires:

"Compliance Officer”
Mr Chris Miller, Nelsons Solicitors Limited (Trading as Advance Legal), Pennine House, 8 Stanford Street, Nottingham, NG1 7BQ;

“Cookies”
small amounts of data sent from the server, which is then stored on your computer’s hard disc drive;

“DPA”
Data Protection Act 1998;
“Data Processors”
“Process, Processing”
“Personal Data”
“Sensitive Personal Data”
All as defined in the DPA – the full text of these definitions can be obtained from the Data Protection Act 1998 by visiting
www.hmso.gov.uk
“Site”
www.advancelegal.co.uk;

“we, us, our”
Nelsons Solicitors Limited, trading as Advance Legal, Pennine House, 8 Stanford Street, Nottingham NG1 7BQ;

“you, your”
any person, firm or company which visits the Site or submits a query though the “Contact Us” link;

2. Introduction

2.1 This Privacy Policy forms part of our terms and conditions and is a statement as to how we will process your Personal Data. We take the security and privacy of you and your Personal Data very seriously and we are committed to safeguarding your privacy.

2.2 We will only collect or Process any of your Sensitive Personal Data to the extent it is necessary to process any work you have instructed us to undertake for you.

2.3 Our primary reason for collecting your Personal Data is to provide you with the most efficient service possible.

2.4 This privacy policy may change from time to time so please check it periodically.

2.5 LINKS - Our website contains links to other websites. Please note that we are not responsible for the privacy practices of such other websites and advise you to read the privacy statements of each website you visit which collects personal information.

3. Our policy for processing your Personal Data

What Personal Data do we process and where do we get it from?

3.1 When you contact us via the ‘Contact Us’ link on the Site or email us we will collect Personal Data from you.

3.2 When we take instructions from you with a view to offering advice both before and after acceptance of our terms and conditions.

3.3 When you use the Site for acquiring information.

3.4 Personal information may also be obtained:

3.4.1 automatically by your internet browser; and

3.4.2 by telephone recording by us.

4. What do we do with your Personal Data?

4.1 We will Process your Personal Data so that:

4.1.1 we can contact you by telephone, email, SMS or by post to process the work you instruct us to undertake.

4.1.2 we may use this data to send to you by telephone, email, SMS or by post newsletters, legal bulletins, and other information which we believe may be of interest to you.

4.1.3 we can process your form with a view to accepting you as a recipient of our email alerts.

4.1.4 we can deal with the general queries you raise from time to time through the “Contact Us” link on the site.

4.2 other purposes for which we will Process your Personal Data are:

4.2.1 the general administration of records by us;

4.2.2 the general maintenance of our database by us;

4.2.3 for security purposes to protect your Personal Data held and/or processed by us;

4.2.4 for training our employees in respect of providing our service to you; and

4.2.5 in order to comply with any applicable law or regulation or rules and requirements of any relevant regulatory authority.

4.3 For the avoidance of doubt where your Personal Data is transferred to a country outside of the European Economic Area we shall safeguard such data in accordance with the standard contractual clauses as determined by the Commission of the European Communities (for further information relating to such clauses please see European Communities.

4.4 When you enter our Site for the first time and where we wish to issue your computer with a cookie, you will be asked to consent to such use. Cookies in themselves do not identify the individual user, just the computer used.  Many websites do this whenever a user visits their website in order to track traffic flows.  If you wish to reject our cookie, you can decline our request, in which case you may not be able to use the Site or some parts of it. Additionally you can configure your browser to do so (see condition 10 below) or you can ask your internet browser to alert you when a cookie is being set up.

4.5 It is possible to access our site and browse without disclosing Personal Data.

4.6 By accepting the provisions of the privacy policy you are consenting to the Processing purposes to be undertaken by us in relation to your Personal Data as set out above.

5. Who else gets to see your Personal Data?

5.1 Our Data Processors.

5.2 Any body which requires the data for the purposes of compliance with any applicable law or regulation or rules and requirements of any relevant regulatory authority.

5.3 Any other person, firm, company or authority to whom or which we communicate your Personal Data to pursuant to your instructions.

6. Your Rights

6.1 You have the right to object to your Personal Data being used for ‘direct marketing’ purposes.

6.2 As mentioned above you can set your internet browser to refuse Cookies or you can ask your internet browser to alert you when a Cookie is being set up.

6.3 You have the right under the DPA to request from us information as to what Personal Data we are processing about you. Such requests should be addressed to the Compliance Officer made via email or via the “Contact Us” link and should be accompanied by a £10.00 fee. We will provide you with the relevant information within 40 days of receipt of the said fee.

6.4 You have other rights under the DPA in relation to our processing of your Personal Data.

7. Maintenance of your Personal Data

7.1 We are committed to the security of your Personal Data. All of our employees with access to your Personal Data and/or are associated with the processing of that data are contractually obliged to respect the confidentiality of your Personal Data.

7.2 We have implemented technology measures and security policies to protect the Personal Data that we have in our control from unauthorised access, improper use, alteration, unlawful or accidental destruction or accidental loss.

8. General Application of our Privacy Policy

8.1 This Privacy Policy only applies to the collection and use of your Personal Data provided to us and not to Personal Data you may provide directly to third parties.

9. Contact Information

9.1 If you have any queries about our processing or use of your Personal Data you should write, in the first instance to our Compliance Officer.

9.2 If you want to learn more about your rights regarding your Personal Data, you should contact the Data Protection Commissioner’s office information line on: (0044) 01625 545745 or visit the ICO website

10. Cookies

10.1 Information on how to block cookies can normally be found within the help features of your browser.  Information can also be found on the main browser websites:

Apple Safari
Google Chrome
Internet Explorer
Mozilla Firefox
AOL (Netscape)
Opera